Customer reviews are a great way of finding out valuable information about how a company treats its customers. As a family-owned company, we strive to offer each of our customers a personalized customer service experience. Whether you are looking for a moving company for your personal belongings or for your corporate needs, Andrews is dedicated to providing high-quality, professional services. We offer residential moving, corporate relocation, and professional services.
As a company, we actively seek feedback from past customers. This allows us to evaluate our performance and continue to improve our services to make moving a more enjoyable experience. But don’t take our word for it. Feel free to read some of the 5-star moving testimonials below from past customers to learn more.
Moving Testimonials: What Our Customers Are Saying
Andrews has many great reviews online. Hear some of our most recent reviews happy customers by clicking on the videso below. Then read through our extensive list of comments from more satisfied customers.
– Video review by Gary V. May 25, 2017
– Video review by Maricela C. May 24, 2017
– Video review by Stephen S. April 19, 2017
– Video review by Chris M. April 11, 2017
– Video review by Mike K. Feb. 4, 2017
– Video review by Dan T. Jan. 13, 2017
– Video review by Linda L. Dec. 12, 2016
Taylor Marshall, owner of Andrews Moving & Storage, gives fantastic tips on
How To Attain A First Class Moving Company – Nov. 16, 2016
Couldn’t be happier with the move … would highly recommend Andrews to anyone.
Miriam P. Dec. 7, 2017
I ordered a mattress and chair with a lift from JC Penneys. The chair was delivered to the front of the house in a large box. I could not get it in the house and called Penneys and they would do nothing about getting it in the house. The mattress was delivered by Ron and Justin. They were wonderful and went out of their way to help me get the chair in my house and set it up for a nominal fee. They were wonderful young men and I appreciated all of their help. I give them an A plus … They didn’t seem to understand that Penneys was not accountable to put my chair together … I will hire them again.
Denise A. Dec. 6, 2017
The crew we had for the last 2 days were OUTSTANDING!
Sherie C. Dec. 6, 2017
Everything went smoothly, good guys to work with.
Randy S. Dec. 1, 2017
Everything went well, your movers were first rate. They estimated how long it should take and were dead on.
Bruce K. Dec. 1, 2017
The move went great. We had a wonderful driver who really knew what he was doing!
Sheila S. Nov. 21, 2017
Dylan and his partner delivered our king-sized mattress quickly, efficiently, and professionally. They arrived right on time and set up our bed with ease. Thanks so much you guys!
Kim Y. Nov. 18, 2017
I am so very happy with the whole moving process from Andrews. Matt is an amazing packer!! Not one chip or crack—everything well packed & transported. The crew that moved me was beyond my expectations. They were super helpful, polite, professional—and fun! What a great team you have!! Thanks again for such a good experience!
Diane H. Nov. 16, 2017
Model Moving And Storage Company
Nora and I want the to let the Andrews employees working with us Nov. 6 and 7 know that the move was excellent in service and support for our needs. Scott, Justin, “B” and John packed, moved and delivered our house hold furnishings, fine china, artwork, and goods with no damage or breakage. Everything was delivered to where our needs required. Please share this information with these four men. We appreciate your service to the administration and liaison for our two moves. The Andrews Company is a model moving and storage company.
Jim G. Nov. 16, 2017
The move went A-OK. These 2 guys are GREAT!!!
Ken E. Nov. 14, 2017
Angelo Is A Star Consultant!
Moving is reported to be one of the most stressful times in a persons life, but my experience with Andrews Moving Company proved that this does not have to be. I had chosen a few major moving companies give me cost estimates but finally settled on Angelo Carcioppolo with Andrews Moving. He was professional and fair, explaining each step of the way and offering suggestions and options for saving money. He explained different choices for insurance and even delivered used boxes to use which even saved me more money. He responded to any text or email I sent quickly no matter what time or day it was. I would suggest you use Angelo when getting your quotes.
Sheila S. Nov. 12, 2017
The move went great out of the house. Karen and I are very pleased with your service. Everyone was so careful and nice.
Chris L. Nov. 11, 2017
Professional. Courteous. Efficient.
Andrews is by far the best moving company I’ve dealt with thus far. A huge thank you to Ron & Dylan, who delivered and set up my exercise bike. They both were fantastic! They were professional and courteous and efficient. They gave me a courtesy call when they were on their way, just as promised, and showed up a few minutes early which was amazing. Overall a wonderful experience and I plan to use them for future moving needs.
Kristen B. Nov. 10, 2017
Patient, Hard Workers.
Very, very pleased with the crew … they were patient, worked hard and did a wonderful job!
Dave B. Nov. 10, 2017
Easy to Work With.
Very polite, easy to work with and helpful. The crating guys were great as well. Thank you for all your follow through.
Patty B. Nov. 9, 2017
10 STARS, GREAT FAST SERVICE. RON AND DYLAN WERE AMAZING. I WOULD HIGHLY RECOMMEND THIS COMPANY.
Renee M. Nov. 7, 2017
All is well and the crew was awesome!
Bob G. Nov. 6, 2017
Joe and Dylan were awesome. They moved the schedule so that I would be home for the delivery and to sign. They had the bed in the house and set up before I knew it. Thanks guys, keep up the good work!!
Darren G. Nov. 6, 2017
Brian and Dan did an excellent job moving my furniture. All went smoothly. Thank you!
Mary B. Nov. 2, 2017
Everything went very smoothly. guys, Brian, Adam and Dan were all wonderful! Thanks for everything!
Diane C. Nov. 1, 2017
Polite. Friendly. Efficient.
Ron and Justin were awesome!! They delivered my queen mattresses, foundations, and bed frames with no problems. They were extremely polite, friendly, and efficient!
Cherie K. Nov. 1, 2017
Everyone has been so professional and courteous … couldn’t be more happy.
Greg Oct. 31, 2017
Very Professional and Personable.
Everything went very well on Friday. Your men did a great job, were very professional, competent and personable. Thanks for sending them. Please pass my gratitude on to the guys who helped.
Pat O. Oct. 29, 2017
Neat and Quick.
Everything went great. I had everything taken apart waiting for your guys and the load went well. They called before they came arriving about 12:30. The drop off is only five minutes from my parents house so everything was completed in a little over an hour. Your guys were neat, courteous, and quick. Everything went great.
Bob Oct. 29, 2017
Dave Ford’s crew…Nice job!
Natalie L. October 26, 2017
Thank you during this process, appreciate all you did and the crew that delivered the vaults were extremely professional.
Michael O. Oct. 26, 2017
Adept and Polite.
Brian’s group was excellent! Very careful, amazingly adept at carrying all the heavy furniture, and polite. I was glad I had chosen your company go help me.
Barb F. Oct. 20, 2017
Everything went perfect with the movers and all our household goods were in perfect shape. Thank you to you and your staff for making this an easy transition!!
Lisa W. Oct. 20, 2017
The two movers sent out were outstanding. I’d highly recommend them to anyone moving. I think it was Ed and Brian maybe? Everything went great.
Jason H. Oct. 17, 2017
The crew was very attentive and considerate. The move could not have gone any better.
-Jim G. Oct. 17, 2017
The crew did a great job. Very happy.
-Dan M. Oct. 13, 2017
Andrews Loves Dogs!
Moving is difficult but they made it as painless as possible. As a bonus, all three men were awesome with my dog which made all the difference in the world to me. I would definitely use Andrews again & will recommend you to others as well. Thanks again!
-Heather H. Oct. 9, 2017
Everything about the move was smooth and enjoyable. We will highly recommend Andrews to everyone we know who needs services with a move. Adam and Brian were extremely helpful and cordial. We appreciate everything they did for us! Thank you for everything,
-Christa H. Oct. 9, 2017
Loading went perfectly. The guys were hard workers, respectful and friendly. We had quality packers, movers and helpers. Very efficient. Thank you for helping make the moving process so smooth.
-Lillian T. Oct. 6, 2017
Great move!!!! It took only 5 hours thanks to the whole crew.
-Jeri S. Oct. 2, 2017
Careful With Fragile Items.
The move went very smoothly. The five men who handled our life’s possessions did a remarkable and efficient job. They got everything out and everything in, surprisingly since we went from over 2700 square feet down to 1750 square feet! Thank you for the good job. We are happy to recommend Andrews Moving.
-Gerry G. Oct. 2, 2017
Great Follow Up.
I really appreciate the individual attention Andrews gives. You and your colleagues’ followup with me was very much appreciated!
-Vidya K. Oct. 2, 2017
Everything went well! Paul & Jeff were great had everything already done! Thank you!!
-Annie M. Sept. 29, 2017
The move went very smoothly. Ed and Ed and crew were outstanding … keep up the great work!
-Rich C. Sept. 25, 2017
The crew was outstanding! Thank you for all of your assistance… and helpful information and tips.
-Sheryl S. Sept. 22, 2017
Rick did a great job and was helpful in the process and of course so were Roisin and Jackie. Moving is a big undertaking for those of us who only do it about once every 26 years and your folks were very professional!
-Gordon B. Sept. 18, 2017
Ray & Mike Make An Excellent Team!
Ray and Mike were so efficient and did such a good job. I would highly recommend them!
-Meiling H. Sept. 15, 2017
Professional, personable, helpful and affordable.
They are the best I have used.
Pamela L. Sept. 11, 2017
All in all I was very impressed with the work performed by all 4 men.
– Lisa G. Sept. 8, 2017
Thank you … what a wonderful move experience!
-Elizabeth G. Sept. 7, 2017
Thanks To The Matt & Matt Crew!
Everything went well. Matt and Matt were great; they arrived shortly after 8:00 a.m. and handled all of my late mom’s furniture with a lot of care. Thank you again…
-Susan L. Sept. 7, 2017
Great company – fast, friendly and professional.
Thank you Ron and Ryan!!!
Jennifer G. Sept. 1, 2017
The move went very smooth! Thank you for all your assistance!
-Karen G. Aug. 29, 2017
They were an amazing group of guys and very professional! Mark was a great leader and such a pleasure to work with. I will definitely recommend your company to anyone needing assistance moving !!! Thank you again !
-Kathy M. Aug. 22, 2017
Many thanks to the whole team for terrific service! It could not have gone better for us.
– Mike M. Aug. 21, 2017
The guys did awesome and were very good workers!
-Tony Aug. 21, 2017
The movers were excellent. They did a great job and it has been a terrific experience.
-Pamela O. Aug. 21, 2017
The move went smoothly and the guys were great to work with.
– Brenda J. Aug. 15, 2017
Congratulations to Angelo Carcioppolo, long-time employee at Andrews, and to our residential moving team for outstanding customer service!
In addition to responding to the survey I wanted to personally let you know how happy we were with Angelo Carcioppolo. I never take the time to write these kinds of notes so this is special because Angelo Carcioppolo with Andrews Moving in Streetsboro, Ohio is a special employee. Although we move on average every three years we had never moved without using a relocation company so we learned a lot with this move. Fortunately Angelo was walking beside us as we made decisions because all turned out well. We tried to be reasonable with our expectations yet our standards were high because we have had good moves in the past so we knew it was possible.
We didn’t know that we were moving during the busiest week of the year, over July 4, and couldn’t change it because our house sold quickly and the date was in the contract. We got Angelo’s name through a referral and when I called, his accessibility was reassuring, his advice was wise and he maintained his great demeanor through the whole process. Angelo came out to do our quote right away and then was able to help us explore the cost of moving a vehicle along with other questions we had. We got a second quote by a competitor because we had to as part of the corporate relocation. The quote was lower than yours but we chose you because of the chatter about them on the Internet. The old adage “you get what you pay for” proved true. They didn’t have the support behind the promises they made. We were right, you all did.
We had interactions with people in Angelo’s office like Roisin Monroe and all were very helpful. When I asked who to call if something needed attention during the weekend packing, Angelo said to call him. Fortunately I didn’t need to yet it gave me great peace of mind and was yet another example of the kind of employee that deserves to be acknowledged.
My husband is launching the North American headquarters for an international company but it won’t be fully operational for a few years nor did we have the clout of a relocation company… it didn’t matter to Angelo because he made us feel like we did. Angelo remained modest even when I told him I wanted to write this to recognize him and to thank him.
Enjoy hearing what you all are doing right!
Ellen S. Aug. 8, 2017
The guys did a fabulous job. We are so impressed with their professionalism!
– Becky R. Aug. 8, 2017
The move went well and we enjoyed working with Phil and his crew. Hopefully we will not be moving again soon but if we do, we would certainly call you again.
-Linda Aug. 2, 2017
The crew was very polite, sweet, professional and did a great job!
– Lorraine V. July 31, 2017
Kind & Curteous.
The movers were GREAT!! Kind and courteous. I would recommend Andrews to anyone looking for movers.
-Beth G. July 30, 2017
Everything went wonderfully! The three gentlemen were fabulous and it couldn’t have gone any better if I had asked. I would recommend you highly.
– Bobette P. July 24, 2017
Your movers were very efficient and everything went well. Grateful for your service. Thanks.
– Beverly S. July 21, 2017
The move went very smoothly!! Wonderful coordination between Angels on the Move & Andrews Moving. The 3 young men who worked with Andrews, John, Seth & Damion were great !! I would highly recommend Andrews to anyone.
– Sharon S. July 20, 2017
Thank you for sending us very nice movers. They are very kindly, well organized and hard working.
– Sam P. July 12, 2017
The crew brought my daughter’s belongings to her apartment in California and she said they did a great job. The guys here, who packed up and moved her out of our Rocky River house, were tremendous. Great guys and really a joy to work with.
– Rick K. July 11, 2017
Above And Beyond
I would hire Andrews Movers again and definitely refer any of my clients and friends to them. They went above and beyond during our personal move and the crew was polite and mindful and hard working.
– Thumbtack Customer June 17, 2017
My experience thus far working with Jackie has been very professional. She asked and answered questions in a very friendly and professional manner. A DELIGHTFUL demeanor. Very personable.
– Janice K. May 17, 2017
Easy to work with.
– Joshua O. May 9, 2017
The 2 gentleman Matt and Matt were on time, very professional, extremely courteous! I will be moving again shortly when i purchase a home and i will definitely be calling this company again! Thanks for a really smooth move today!
– Jill S. Apr. 19, 2017
Very satisfied. Did a great job. Worked efficiently and didn’t waste time. Would recommend.
– Wendy H. Apr. 14, 2017
– Eugene R. Apr. 8, 2017
Fast movers, Great movers!
The three guys that came to our house were very friendly and wanted to make sure I was happy with the service. While my husband was in and out of meetings, the movers made me feel comfortable being by myself. They took the time to make sure all of our furniture which was mainly glass or white were packed correctly so nothing would be damage. They moved everything very quickly and were efficient with the time. If I have to move again, I would most definitely use Andrews Moving & Storage again. Best moving experience!!
– Gina L. Apr. 5, 2017
Andrews Moving and Storage.
Andrew’s was able to come out and get my apartment packed up and moved across town in about 6 hours without me needing to do any work myself. They were able to get everything packed up securely and nothing appears damaged after the move. I could not be happier.
– Adrian A. March 20, 2017
Very happy with Andrews Moving!
I was very happy that I used Andrews Moving! I hired them based on the reviews I had read. Angelo promptly contacted me and came to the house to go over the move. The crew (five guys and two trucks) arrived as scheduled. They were amazing! They covered the floors with cardboard and put plastic on the stairs. They did the same at the new house, too. They shrink wrapped all of the furniture before moving to the truck. They were very nice, hard working and always did as asked without complaint. My husband had his doubts about me hiring them, but he was VERY impressed with them. He told me that twice, and he doesn’t throw out compliments easily. They worked 12 hours to get all of our furniture moved, even making a second trip to the house to get remaining furniture (they didn’t want to crowd the trucks). The office even called, during the move, to check on how it was going. We were very pleased at their dedication, professionalism and “service with a smile” attitude. I would highly recommend this moving company.
– Alexandra B. March 19, 2017
Great job Andrews!
From their first visit to provide an estimate for our move to unloading the last box into our new home….our experience with Andrews was excellent! The coordinator and the movers were professional and courteous. This is the moving experience every family should have!
– Ruth D. March 11, 2017
Complete professionals… I would definitely recommend them!
– Maria F. March 2, 2017
Amazing Moving Team!
I wasn’t there myself but my parents told me the moving team did an excellent job. Took their time wrapping each piece of furniture, taped any hardware to each furniture piece to prevent loss, showed up early, were very careful, and had great attitudes. They helped my parents switch mattresses in the house without any grumble and also moved a mattress and a dresser up a flight of stairs even though my original inventory said there would be no stairs involved. We can’t say enough good things about them! Thank you Andrews! You guys were awesome!
– Courtney J. Feb. 28, 2017
They were very nice and helpful. Also, very careful with the large furniture I had moved.
– Sarah T. Feb 27, 2017
Movers showed up on Time, were very Professional in Appearance and did an outstanding job helping us move. Wouldn’t hesitate recommending Andrews Moving.
– Scott N. Feb. 18, 2017
Our Big Day Made Excellent.
Moving team was very respectful, skilled, and made our moving day stressless.
– Bonnie T. Feb. 16, 2017
Crew showed up and were very cordial and professional. Crew worked hard and did an exceptional job. Would highly recommend to anyone looking to move and use movers. Price was reasonable as well.
– Jason C. Feb. 16, 2017
THE TEAM WAS VERY PROFESSIONAL AND EFFICIENT. THEY HANDLED OUR BELONGINGS WITH CARE AND CONCERN. I WOULD RECOMMEND ANDREWS MOVING AND STORAGE.
– PAMELA A. FEB. 11, 2017
A Perfect Ten!
Andrews Moving & Storage did an excellent job on our move. They had the lowest rates for the distance we moved, and they were very careful with our things. Scheduling our move was very easy and flexible, as well. Everyone we talked to at Andrews Moving & Storage was very professional, and their office even called during the middle of our move to see how satisfied we were. I would highly recommend Andrews Moving & Storage to anyone moving locally or across the country. Thank you to everyone there for making our move easy and financially feasible. You are awesome!
– Kelly S. Feb. 5, 2017
For the best in moving, contact Andrews.
My experience with Andrews was exceptional from start to finish. The Move Coordinator, Roisin, was professional and knowledgeable. The movers Seth and B were timely and got things move quickly. Even the third party vendor hired to disconnect appliances (Don Huffman) was kind, timely and courteous. All of my questions were answered and I was definitely guided and supported by the staff. I would not hesitate to use them again or suggest them to someone for their moving needs.
– Holli H. Feb. 4, 2017
Excellent and professional service!
Andrews Moving crews were courteous and professional. They packed my furniture very carefully. Best moving service I ever experienced : ) They were very efficient and get all of my move done quicker than estimated time. I absolutely recommend anyone I know to hire them for any moves!
– Ji K. Jan 30, 2017
Brian and Eddie did an outstanding job with all of our belongings. Additionally, they are both professional, personable, and nice guys. Have them help with your move and you will not be disappointed!
– Jason R. Jan 25, 2017
Very efficient and careful. Finished the entire move ahead of schedule.
– Manny K. Jan. 21, 2017
Professional, efficient and friendly.
The movers arrived on time. Brian and Eddie were professional, efficient and friendly. Would definitely recommend Andrews to friends and family. Cheryl, Aurora, Ohio
– Cheryl K. Jan. 17, 2017
Andrews Moving & Storage, Great Experience.
I would highly recommend Andrews Moving & Storage. They arrived on time. They were very kind, and they treated my belongings as if they were their own. They made sure I was happy where they put everything in my new location, and would not leave until I was content.
– Gina D. Jan 11, 2017
Very professional and friendly.
– Kayla W. Jan 4, 2017
Great move experience!
Whole move went great. Help wrapped the furniture well and quickly got it into the truck. At the destination they laid down protective flooring so that they wouldn’t mark up the floors in the new house which was appreciated. Quickly unloaded the truck getting all the furniture into the right rooms. Didn’t need to stay on top of this crew unlike some other moving crews I’ve used in the past. Would use them again.
– Jeff P. Jan 3, 2017
Excellent moving crew, was quick and careful with all of our belongings.
– Shawn M. Jan 1, 2017
We could not be happier.
Our movers were professional, efficient, and careful. A great experience overall, I would recommend them to everyone.
– Lisa G. Dec 31, 2016
Great People To Work With.
The men were courteous, friendly and professional. They arrived on time and worked hard from start to finish.
– Deb I. Dec 24, 2016
Three movers showed up on time with a semi truck to load my homes belongings. All three movers were very polite and showed care in what they did. These movers were professional, careful, and attentive to requests I had made. I had some very expensive furniture and they took good care of everything. I would strongly recommend this company for larger moves. From the advance quote I received from Angelo, the front office follow up and confirmation – along with the actual move, this company was a stress free experience.
– Jim B. Nov. 30, 2016
Excellent packing of my things and the 3 crates. Everything arrived safe and on the date I selected!
-Sharon H. Nov. 24, 2016
Move couldn’t have gone smoother. Driver was great!
The driver and his helpers were professional and courteous. Pick up and delivery was timely and to our schedule. We appreciated the extra care and attention to detail in packing and unpacking our furniture. We would suggest them to our friends.
-Brenda K. Nov. 24, 2016
Excellent Packing and Moving Company
Packing and moving. Outstanding service all around. Great communication, clean and careful, would recommend to all.
-Chad T. Nov. 22, 2016
Truly professional, caring, and helpful!
-Joseph R. Nov. 10, 2016
I was very impressed with our movers and their professionalism. They arrived on time ready to go and did a great job. We moved from a 3 bedroom house with lots of furniture, nothing was damaged in the slightest. I highly recommend them to everyone!
-Maureen G. Nov. 6, 2016
Andrews moved my mother and father in law this past summer and did a great job working with me to coordinate the details. The crews were hard working and friendly. The job was done professionally and on budget!
– Karen P. Nov. 4, 2016
Great moving company!!
I cannot say enough good things about my experience with Andrews Moving company! I planned a last minute move and was just grateful to find movers for the day I needed, but after I looked up reviews for other moving companies, and saw all the horror stories, I realize how lucky I was to have had such a great company help me with my move! The company answered all my questions prior to my move and called the night before and gave me a one hour window they would arrive by, and true to their word, they were there. They packed the truck efficiently and carefully. Once at my new home, they unpacked everything quickly, and made sure I was happy with everything before they left. The moving company office also called me during the move to make sure everything was going smoothly. The movers themselves were friendly and very polite. I recommended this company to friends and family, and would use this company again in a heartbeat. As stressful as a move can be, the moving company made it easy and I am so thankful!
-Heather L. Nov. 2, 2016
The Move — prompt and efficient.
– Jeff H. Oct. 31, 2016
I got 3 quotes before hiring Andrew’s moving company. They had the best price and the office staff was professional so I hired them. The guys showed up on time. They asked me the specifics for the job and got right to work. They had to work around me as I was putting in flooring and they didn’t mind at all. They worked so hard and so quickly. I couldn’t believe how much work they got done in the amount of time they were there. Thank you to Andrew’s moving company for making this job easier for me. I will recommend this company to everyone I know.
-Angel H. Oct. 20, 2016
Well executed move
The move went perfectly. The team Andrews sent was professional as they went about their work.
– Rick P. Oct. 11, 2016
5 stars all the way!
Matt and Matt worked very well together. They managed to move everything on my list in the time frame assigned. Nothing broke, nothing was damaged, nothing was left behind. I will 100% track them down the next time I move! Everyone on the team, from the owner to the secretary, were professional and patient. Thank you for a successful move!!
– Shelby K. Oct. 1, 2016
I would hire them again.
You get what you pay for.
-Roger K. Sept. 29, 2016
Overall, very efficient, polite, professional young men. Regarding the quote, absolutely most professional. Highly recommended!!
-Danielle S. Aug. 23, 2016
Outstanding job. Packing and move completed faster than quoted, thus lowering the quoted price. Movers were very nice, polite and professional. I would highly recommend them as your choice for a mover.
-Kathleen W. July 29, 2016
Just wanted to write and commend your movers on a recent job they did for my son and daughter in law from Bay Village, Ohio to Davidson, NC. The movers names were Mike and Matt and I insisted on getting some info from them so I could properly thank them. Both Mike and Matt were extremely polite, professional, and hard working. The temperature was near 95 degrees and they had to carry the furniture up a steep driveway and then up the staircase to the main entrance.
They never complained once about the work they were doing. They reminded me of people from my generation of hard work and getting the job done for the customer.
My wife and I will be moving to Charlotte sometime in the next few months and will definitely be contacting you for a quote. These guys are a credit to your firm. Sincerely,
Bob H. July 21, 2016
I must begin by saying that moving has been our least favorite thing to do. Over the course of about a decade we have moved several times to different cities, which included a few states and have never had an experience like the moving experience we encountered with Andrews Moving Company.
We first spoke with Scott in January 2016. Immediately he was very patient, informative, genuine, and professional. He gave us the attention and detail that seems rare for a company of your size. As we moved closer to the move date, we still had questions that we needed answered (some might call them minor details). No matter the gravity or volume of questions, he always gave us thorough and patient responses. Thank you, Scott!!
Once those questions were answered, and the PO setup with our company, a date was set for packing (June 28th), loading (June 29th), and delivery July 1st – 14th.
During this time, we had various things that needed attention but felt very relieved and at peace that moving dates and times were set. Then the big date came, and the packers arrived and it was my second to last day at work. I wanted to be there to help Janice and our four children but knew that I could not. So I texted Janice to see how things were going and she quickly replied “Going smoothly!” When I saw those words I was able to relax and focus on my work even that much more! If she was at all displeased she would have said it. Later that day when I came home, I felt SO much relief because I did not have to pack things up. Furthermore my family was happy, and everything was packed so well!
Then June 29th came… the BIG move! I thought that it could not get any better until I heard Janice talk about Mr. Jim and his son’s (Josh, Jimmy and Billy)! Janice sent me a video of everyone working so hard at work and I got a glimpse of how kind, personable, professional, and pleasant this particular crew was. They loaded everything without any complications and again I was able to come home and see everything moved – with the ease of mind that it was professionally done. I cannot express enough how I want the best for my family. There are times when I feel like only I should do whatever is needed for my family. But I was able to trust Andrews Moving Company and was not disappointed.
We then packed up enough clothes in anticipation that we might not receive our belongings for another week or so. Once the truck was packed Mr. Jim mentioned to my wife, Janice, that Saturday July 2nd was a new possibility for them to bring our boxes. A phone call from Mr. Jim confirming that they will indeed deliver on July 2nd gave us a new level of excitement! So Mr. Jim and Josh arrived early that Saturday morning, moved in our belongings without any damage to the property, my vehicle (that also was shipped), showed eagerness, calmness, and again the utmost professionalism!
This was my first time meeting Mr. Jim and Josh, and Janice had nothing but high praises for them both. When I met them and saw their work up close and personal, I could not agree with her more. I only wish that I could have met his other two sons Billy and Jimmy.
This was our first experience with a full service moving company and we were pleased beyond our imagination. We have nothing but the utmost appreciation and regard for Scott, Mr. Jim and his sons, along with the entire company. I no longer fear moving, and look forward to the assistance of your company should we move again. We hope to request the same crew.
Have a great day and continue running such an excellent company.
Darrion & Janice M. July 13th, 2016
Matt and his helper (I feel terrible I forgot his name) were efficient and finished the job quicker than what was quoted. I was very pleased, They were polite and saved me money. I will recommend this company!
-Roxanne P. June 30, 2016
We ended up having an unexpected move. The move went fantastic!!!! Our belongings were all taken care of very well! The staff treated us like family! We still to this day keep in contact with Andrews! We will never ever recommend anyone else and we have moved numerous times …. it’s because of the respect Andrews gave my husband and my family!
-Cheryl H. June 26, 2016
Andrews has moved our household 3 times, with not a single problem, damage or missing item. The movers were professional, uniformed, pleasant and hard-working. Andrews has been around for two generations with a consistently top-rated reputation for good reason!
-Merilee M. June 24, 2016
Everything went great. Highly recommend. Thank you.
-Dominic C. June 24, 2016
The representative came out to provide an accurate quote. Very clear and concise as to what the process will be. I have planned ahead for a moving date in August, very excited to be working with the Andrews team!
– Robin M. June 24, 2016
They moved us into storage until we find a house. Professional, worked quickly and were very careful.
– Dennis J. June 21, 2016
We move way too much and Andrews is the first company in 20 years that made the whole process totally painless. They communicated up front the timing and explained the whole process so we would be prepared for any hiccups in the process. However there were none. Driver and team were careful with not only our household goods but also our house. I have already recommended them to our friends. Bottom-line on our move the price was the price, the timing was the timing, and the people were all professional!!!!!
– Ken F. May 31, 2016
Not that I hope to EVER have to move again, but your company was excellent! Everyone was extremely courteous and helpful and the follow-up was great. I can’t say enough good things about your personnel. The best move I have ever made. Thank you for your care and concern.– Leslie
I just wanted to let you know what a fantastic job your team did with our move. They were professional, personable, kind, and efficient. I could not have asked for anything more! Thanks again for all your help!– Kathy G.
You should be very proud of the work that your team provides. Our move was a very, very easy experience. They were thoughtful, helpful, and respectful the entire day, even as everyone was getting tired. They were a joy to work with and it reinforced the difference between Andrews…and everyone else. Thank you so much for making this such a positive experience! Please pass on our complete satisfaction with our experience to our crew.– Dan & Erica T
Thanks to your team for a very successful move today. The guys were on time and did an excellent job of caring for the furniture. I thank you for your prompt attention and for handling the move well with all the logistics involved.– Al L.
I just wanted to touch base and let you know how pleased my husband, Dave, and I were with our move(s). It was a stressful and exhausting time for us so we sure appreciated the competence and professionalism of everyone we dealt with at Andrews. Right from the start, your team made us feel that we were in good hands. Please extend our sincere thanks to everyone who helped with our moves. I wouldn’t hesitate to recommend Andrews to anyone in need of a mover.– Kathy & Dave K.
The Cleveland crew Ed Wood and his team COULD not get any better. Anita Torrence and Dennis are the BEST! Caring, patient and they made me feel as though I was their only customer!– Joanne B, Moved 6/6 from W. Palm Beach, FL to Beachwood, OH
The people at Andrews are great people to work with. They are very efficient, on time, and careful with moving items.– Cody B. Moved 6/4 from Greensburg PA to Akron, OH
Great customer service and ability to meet timetables as projected was phenomenal!– Ross B. Moved Lawrenceville GA to Oklahoma City, OK 6/13
The Andrews team made the move nice & easy, one less thing to worry about. They took better care of my stuff during the move than I personally would have.– Mike K – Des Moines, IA to Denver, CO 5/28
The Andrews team was very professional, kind and efficient. The guys made sure that all of my white carpeting in the home I left and the home I moved into were well protected. Thank you so much.– Dottie N. Moved South Russell, OH to Bainbridge, OH 5/22
Our move was hands down our best ever. After 12 corporate moves we are good judges if quality. Our crew was awesome.– Paul S.
For more information on moving and storage services from Andrews or to request a quote call us today!