Warehouse Associate
IMMEDIATE NEED: Andrews Moving & Storage located in Streetsboro is looking for students in high school or college (must be at least 17yrs of age).
Work will include general warehouse work, loading and unloading household goods into storage vaults, and working on moving crews in customers' homes.
No experience necessary! All training will be provided!
Wages range from $13-$16/hr depending on age and experience, plus tips and end of summer bonus!
WHAT WE OFFER
- Training
- Uniforms
- Clean work environment
- Growing company
Responsibilities:
• Setting customer asset on to/off of specific equipment designed to relocate assets
• Identify and pull customer assets from designated warehouse locations and stage for delivery • Assist with the loading and unloading of customer assets to/out of the moving vans
• Physically capable of lifting 50lbs unassisted
You are welcome to apply online, or stop by our office Monday through Friday, from 10:00am to 4:00pm! Ask for Mike.
Drivers / Movers / Helpers
We are hiring drivers, movers and helpers immediately!
Andrews Moving and Storage is looking for energetic drivers / movers / helpers to add to our team. If you are an ambitious individual who can fill our immediate need, please apply today!
WHAT WE OFFER
- Training
- Uniforms
- Clean work environment
- Growing company
- Great Pay (with tips)
- Consistent Work
Responsibilities:
- Provide exceptional customer service to our customers
- Provide a working understanding of all equipment and materials to perform and execute all warehouse services
- Setting customer asset on to/off of specific equipment designed to relocate assets
- Identify and pull customer assets from designated warehouse locations and stage for delivery
- Assist with the loading and unloading of customer assets to/out of the moving van
- Qualification:
Ability to pass a pre-employment drug-screen and background check
Ability to follow instruction
Prior moving experience is a plus but not necessary
Attributes / Behaviors
- Physically capable of lifting 50lbs unassisted
- Always seeks improvement (for self and company)
- Respectful of Authority
You are welcome to apply online, or stop by our office Monday through Friday, from 10:00am to 4:00pm!
Distribution Customer Service
Summary: The Distribution Customer Service Position will assist in customer service and support functions for our warehouse and Distribution business unit. Primary responsibilities will include calling customers to schedule home delivery appointments, handling escalated customer orders, and processing paperwork including, but not limited to, Bill of Ladings and Proof of Deliveries, to ensure we are paid properly for our services.
Key accountabilities: This position is responsible for the following
1. Contacting all customers within 24 hours of their freight being received at our warehouse.
2. Prescheduling client orders based on ETA to the warehouse.
3. Schedule deliveries so that trucks are full, productive, and profitable.
4. Notify customers 24 hours before their delivery appointment, giving them their delivery time window, and asking questions pertinent to achieving a successful delivery.
Description of Responsibilities: The Distribution Customer Service position is responsible for ensuring that our clients orders are scheduled with the customer promptly and professionally. In addition to scheduling the orders, responding to client emails and phone calls regarding escalated issues is also within the scope of the job. Processing inbound paperwork properly, professionalism in responding to client emails, as well as the ability to work as part of a team, are all vital components of the job.
Inbound Order Scheduling & Customer Relations (100%)
• Schedule inbound pickup and delivery orders for Andrew’s Clients.
• Process Inbound Paperwork
• Communicate with Dispatch & Operations Manager to ensure every days P&D trucks reach capacity and maximum efficiency.
• Schedule deliveries based on days and delivery zones, within the parameters set by Dispatch.
• Bring escalated situations and out-of-scope deliveries to Operations Manager.
• Reply to all pertinent emails from our clients.
• Provide solutions for escalated situations or seek advice from Management when the problem is out of your hands.
• Work with warehouse and driver teams to provide solutions for client requests.
• Maintain Andrew’s quality standards by treating every order like it is your own.
Required Skills and Competencies
1. Ability to work with and support a team
2. Ability to create and follow processes
3. Sympathetic listener
4. Efficient with time
5. Ability to prioritize based on primary objectives
6. Highly organized and disciplined
7. Exceptional attention to detail
8. Capable problem solver
9. Clear and concise communicator
10. Organizes and demonstrates exceptional follow up
11. Attention to detail is necessary for the position.
Required Attributes and Behaviors
1. Always takes initiative
2. Always seeks improvement (for self and company)
3. Proactive problem solver
4. Willing to work through solutions before asking for help
5. Not afraid of accountability
6. Goal and results driven
7. Open to and capable of making change
8. Willing to support peers and work teams
9. Criticizes privately, compliments publicly
10. Confident but not arrogant
11. Represent Andrews Moving & Storage with the highest professional and ethical standards.
Contract Carrier / Home Delivery
Summary:
Andrew’s Moving & Storage is looking for Contract Carriers / Home Delivery teams to deliver cabinetry, home goods, exercise equipment, and appliances in the NE Ohio area.
What we are looking for:
- 1 and 2 person delivery teams
- 26” box truck w/ liftgate
- Experience in Final Mile Delivery or Household Moving
- LLC + Active MC and DOT# with the FMCSA
- Prior experience in exercise equipment assembly is a plus
What we offer:
- Potential to expand to 5+ routes daily
- Monday through Friday Schedule (Saturdays as needed)
- Home daily; Average route time 10 hours / 15 Stops
- 300k earning potential in first year
Required Skills and Competencies
1. Ability to work with and support a team
2. Ability to create and follow processes
3. Sympathetic listener
4. Efficient with time
5. Ability to prioritize based on primary objectives
6. Highly organized and disciplined
7. Exceptional attention to detail
8. Capable problem solver
9. Clear and concise communicator
10. Organizes and demonstrates exceptional follow up
11. Attention to detail is necessary for the position.
Required Attributes and Behaviors
1. Always takes initiative
2. Always seeks improvement (for self and company)
3. Proactive problem solver
4. Willing to work through solutions before asking for help
5. Not afraid of accountability
6. Goal and results driven
7. Open to and capable of making change
8. Willing to support peers and work teams
9. Criticizes privately, compliments publicly
10. Confident but not arrogant
11. Represent Andrews Moving & Storage with the highest professional and ethical standards