Affiliation with United Van Lines
As a founding agent of United Van Lines, the world’s largest and most trusted van line, we have unmatched service capability, which allows us to offer the best of both worlds: local interest in Cleveland and Akron, and global capacity.
Commitment to Service & Excellence
Andrews is committed to the principals that produce a culture of service and excellence. We do this by pledging to do the job right the first time, understanding our customers’ perspectives, and improving ourselves as full-service Cleveland movers. We will do this with professionalism and integrity, taking pride in our work and never hesitating to help our fellow team members. Moving is an important step in your life, and we ensure that our services can make your transition go as smoothly as possible.
Customer Service
At Andrews, customer service and improvement go hand in hand. We constantly examine our performance and seek feedback from our customers. This enables us to better understand our customers’ needs and improve our systems to deliver best in class service year after year. We won’t settle for average service and we commit to investing in the best possible training, equipment, and network of service providers. Because of that determination, we provide a full-service moving experience for Cleveland that you'll be thrilled with.
Office Moving Alliance (OMA) Member
The Office Moving Alliance was founded in 2007 by a small group of like-minded market leaders in the office moving industry who recognized a need to develop a better way to service clients on a local, regional and national scale within a highly fragmented industry. Since those humble beginnings, OMA has grown to be a global presence in the commercial and industrial relocation sector.
Access to Unmatched Resources: $1,000,000,000 in revenue / 12,000,000 sq. ft. of warehouse capacity / 9,000+ employees / 3,200+ vehicles / 400+ project managers / 500,000 total jobs completed annually to commercial, government, healthcare and academic clientele.
"We are proud to have Andrews Moving & Storage as a valued OMA member. Unlike the household van line model, OMA is built on a highly competent, experienced and financially sound organization of rigorously vetted commercial relocation companies. Membership into OMA is by invitation only so core customer and performance values can be measured and maintained. Each of our members have a fully functioning operation that includes fleets of vehicles, specialized equipment, climate-controlled warehouse facilities, professional sales teams and top of the industry leadership." - Doug Hollingshead, President of OMA